How to Manage Passwords in a Business: Password Policy Best Practices

Do you know how your staff manage their passwords? Are you using best practices? Do you have a clear password use policy?

Many business managers aren’t confident about the answers to these questions, and often find their staff storing credentials in spreadsheets, reusing simple passwords or relying on personal tools outside IT’s control. These shortcuts create some of the biggest security gaps in a business.

Why poor password habits are a business risk.

Passwords are still the most common authentication method in use today, yet they are also the most frequently exploited. Email compromise, account takeover and ransomware often start with a weak or leaked password.

For businesses, unmanaged credentials are not just a technical risk but also a compliance and governance issue. Regulators and insurers increasingly expect to see evidence of strong password controls, backed by policies, monitoring and reporting.

The risks of DIY password management

Spreadsheets, browsers and personal apps.

When staff are left to manage their own credentials, common shortcuts include storing them in spreadsheets, relying on browser autofill or using free password software. These methods lack proper encryption and administrative oversight. If IT doesn’t know how passwords are being stored, you can’t audit usage or revoke access quickly when staff leave.

How to build a strong password policy:

A modern password policy is more than rules on length and symbols – it sets the framework for how credentials are created, secured and governed across your organisation.

1. Passphrases instead of complexity.

Encourage long, memorable passphrases (12-16+ characters) instead of short, complex strings that staff struggle to remember.

2. Enforcing unique passwords.

Every account should have a unique password, ensuring that one stolen credential cannot be used to breach multiple systems.

3. Mandatory multi-factor authentication.

Require MFA on all critical systems – including email, finance and administrator accounts. MFA stops most password-related attacks, even if a password is stolen.

4. Approved storage and auditing .

Ban personal tools or manual methods like spreadsheets. Use a company-approved password vault or SSO solution and ensure policies include monitoring and audit requirements.


Enterprise-Grade Password Solutions


Single Sign-On (SSO)

SSO reduces password fatigue by letting staff access multiple systems with one identity. This limits password exposure and cuts down on helpdesk resets.

Multi-Factor Authentication (MFA)

MFA ensures that even if a password is stolen, an attacker cannot log in without the second factor. Options include authenticator apps, SMS codes or hardware tokens.

Password vaults and central control

Enterprise password vaults provide encrypted storage, central oversight and the ability to revoke access instantly. Many integrate with identity platforms like Active Directory or Azure AD.

Monitoring and alerting

Advanced tools can detect compromised credentials on the dark web or flag suspicious login attempts. This proactive approach helps IT respond before attackers gain full access.


Training and building security culture.

Technology alone isn’t enough. Ongoing training to understand how attackers exploit weak credentials, phishing simulations and clear communication on policy will build both confidence and compliance in your company.