Expertly Managed IT Services for Growing Businesses.
Podcom is your trusted Managed Services Provider (MSP) in New Zealand. We look after your IT systems, security and support so your team can focus on running and growing your business. We specialise in enterprise-grade managed IT services with a range a scalable and flexible MSP solutions.
What is a Managed Services Provider (MSP)?
A Managed Services Provider or MSP (also known as Managed IT Services) is an outsourced IT department for your business. You gain access to a full team of IT specialists who proactively monitor, maintain, and secure your technology environment. With Podcom, you get responsive day-to-day support and long-term IT strategy – all for a simple, fixed monthly per-user cost that’s often less than many businesses expect.
Why use an MSP?
Proactive IT Management
Regular monitoring, patching and updates keep your systems healthy and your staff working without disruption.
Lower IT Costs
Instead of paying for a full-time IT role, you gain access to an entire team for a predictable monthly cost. This gives you more expertise and flexibility at a lower risk.
Enhanced Cyber Security
Protect your business with ongoing threat detection, antivirus, secure backups, and staff security training – included in our tiered MSP packages.
Better Staff Experience
Your team can access unlimited support for everyday IT issues, software or hardware problems. This ensures minimal downtime and a more productive workplace.
Scalable and Flexible
As your business grows, so do your IT needs. Our MSP packages can be customised to suit your size, industry, and pace of growth.
Spotlight on our key services.
Here are some of the core managed IT services included in our MSP packages, designed to keep your business secure, supported and running smoothly.
Support Desk
Unlimited, customer-focused support from our IT Helpdesk for everyday device issues, servers, firewalls, and security.
Cloud Phone Systems
Management of a reliable and cost-effective cloud phone system. Improved communication across locations.
Microsoft 365 & Azure
We manage your Microsoft 365 environment including licensing, updates, storage, and security.
Network & Infrastructure
From routers to Wi-Fi, we manage the core of your IT environment to ensure uptime, reliability and performance.
Monitoring & Patching
We proactively monitor systems and apply updates to prevent problems before they disrupt your business.
Threat Detection
Advanced tools and monitoring help identify and stop cyber threats before they cause damage.
Cloud Solutions
Support for hybrid and cloud environments, with flexible management to suit your infrastructure and goals.
Asset Management
We manage your IT procurement, hardware lifecycle and device retirement – ensuring cost-effective IT planning.
Onboarding & Offboarding
We streamline staff IT setup and removal with secure processes that protect your business data.
Backup & Recovery
We implement local and cloud backups with recovery plans to protect your business against data loss.
When is it time for managed IT services?
These are the most common reasons businesses turn to Podcom’s Managed IT Services – challenges we see every day from clients who need reliable, scalable IT support.
Teams that want IT systems managed properly, without carrying the cost of a full-time IT department.
Businesses that have outgrown “internal IT” and need a broader skillset.
Companies looking to reduce risk from relying on one or two “internal IT” staff members.
Businesses ready to scale but need their IT environment to keep up securely and efficiently.
Why choose Podcom as your MSP?
What makes us different? We’re a local team committed to personal service backed by a wide range of expertise not only across support and engineering, but also custom development and enterprise-level strategic IT consultancy. With Podcom, you’re not just outsourcing IT – you’re gaining a reliable partner committed to your success.
Local, NZ-based team.
Proactive & reliable.
Flexible & scalable.
Depth of expertise.
How Podcom’s Managed IT Services work.
Podcom offers three simple MSP tiers designed to meet different levels of business need. Each tier includes unlimited support and key IT management services. These packages are just a starting point to help you navigate what you might need – we can tailor any service package to suit individual business needs.